Copyrights
At Animixie, we believe in empowering our clients by granting full ownership of the content we deliver. Once a project is completed, the final product belongs entirely to you, and you are free to use it in any way that aligns with your goals. Animixie retains no rights to the content after delivery.
Payment
To ensure seamless service delivery, full payment is required in advance for all projects. This includes any applicable taxes, which are partly the responsibility of the client. Payments are processed securely to provide transparency and trust in our transactions.
Revision Policy
Animixie offers a flexible revision policy to accommodate client feedback and ensure satisfaction. Revisions can be requested within 14 days of project delivery, and this time frame may be extended in exceptional cases. Revision turnaround times depend on the project's urgency, ranging from 24 hours for highly urgent tasks to a maximum of 72 hours for standard timelines.
Project Conditions
Before starting a project, Animixie holds in-depth discussions with each client to understand their specific requirements. This collaborative approach ensures alignment from the outset. If any changes to the services occur, they will be clearly communicated to the client in accordance with the agreed terms and conditions.
Refund Policy
Refunds are processed based on specific conditions. If a full refund is requested before the work begins, a deduction will be made for transactional charges, which amount to $150 or 10% of the purchase price, whichever is lower. Refund requests made after 90 calendar days from purchase will not be entertained. Partial refunds are applicable depending on the project stage:
- 75% of the purchase price may be refunded after initial delivery but before design work commences.
- 50% may be refunded once design work starts but before final approval.
- No refunds are issued after final approval of the project. Clients dissatisfied with services may request refunds within seven days of order completion, adhering to Animixie’s revision policies to determine eligibility.
Refunds are not provided for a change of mind, and Animixie is not obligated to accommodate such requests.
Terms of Use
Animixie provides its services with the utmost professionalism, but we do not offer warranties, certifications, or guarantees. While we strive for accuracy, we disclaim liability for any operational delays, data loss, theft, unauthorized access, or other errors arising from technical or human factors on our website. By agreeing to our terms, you accept responsibility for your use of Animixie’s services and indemnify us against third-party claims related to intellectual property, confidentiality, or other rights infringements caused by your use of our services. This agreement does not establish any partnership, joint venture, or employment relationship between Animixie and its clients.
Disclaimer
All logos and trademarks featured on Animixie’s website remain the property of their respective owners. Animixie is not affiliated with, endorsed by, or officially connected to these entities unless explicitly stated. Logos and trademarks are used solely for identification purposes. The information and content provided on Animixie’s website are for informational purposes only and should not be interpreted as professional advice. While we aim for accuracy, Animixie does not guarantee the completeness or reliability of the information. We are not liable for errors, omissions, or any outcomes resulting from reliance on the content. Any use of the information provided is solely at your own risk.